Support
Wird Lock: Prayer Time Focus
A real person reads every message. Most answers are on this page — but if yours isn't, write to us and we will reply.
Get in touch
Email support@peidusproducts.com. We aim to reply within two business days. Write in English, Arabic, Indonesian, Malay, Turkish, Urdu or Bengali — whichever is easiest for you.
Wird Lock is published by Peidus Products OÜ, Ahtri tn 12, 15551 Tallinn, Estonia.
Prayer times look wrong
Wird calculates prayer times on your device from your location — it never downloads a timetable, so nothing can be "out of date". If the times don't match your local mosque, one of three settings is usually the reason. Open Settings from the ··· button in the app's header.
- Calculation → Method. Twelve methods are included: Muslim World League, Umm al-Qura (Makkah), Diyanet, Karachi, ISNA, the Egyptian General Authority, MUIS Singapore, Gulf, Kuwait, UOIF France, Tehran and Ja'fari. Pick the one your community follows — this is the single most common cause of a mismatch.
- School → Asr method. "Standard (Shafi'i, Maliki, Hanbali)" and "Hanafi" give different Asr times. If only Asr looks wrong, this is why.
- Calculation → High latitude. Far north or far south in summer, Fajr and Isha cannot be calculated normally. Choose Middle of night, One-seventh of night, or Angle-based to match your local ruling.
If the location itself is wrong, check that Wird has location permission in iOS Settings → Privacy & Security → Location Services. Without it, times fall back to your last known position.
The Qibla points the wrong way
The Qibla uses your iPhone's magnetometer, and iOS asks for a calibration figure-eight motion when it needs one. Hold the phone flat, away from magnets, metal desks, magnetic cases and MagSafe chargers, and move it in a figure eight until the reading settles. The bearing shown in degrees is measured from North.
Apps aren't locking
Wird shields the apps you choose using Apple's Screen Time. Three things have to be true:
- Screen Time permission was granted. Wird asks once, during onboarding. If it was declined, go to iOS Settings → Screen Time and make sure it is on for this device, then reopen Wird.
- You have picked apps to lock. Open Wird and choose them — nothing is locked until you select it. Wird never picks apps for you.
- Prayer Focus is on. In Settings → Prayer Focus, turn on "Lock apps during prayer", set the window (15–60 minutes) and choose which of the five prayers it applies to.
Locked apps' notifications stay silent for the window too. The shield lifts by itself when the window ends — or, for your daily wird, as soon as you have read it.
No athan notification
Check that notifications are allowed for Wird in iOS Settings → Notifications, then in Wird's Settings → Athan reminders confirm that "Notify at prayer time" is on. Each of the five prayers has its own switch there, so it is possible to have muted just one. A Focus mode or Do Not Disturb on your phone will also hold notifications back.
Athan reminders are scheduled locally on your device. There is no notification server, so they keep working with no signal.
Qur'an, duas and dhikr
All 114 surahs are included in Arabic with an English meaning, searchable by name or number, and they are free forever — the Qur'an, prayer times and the Qibla are never behind a subscription. The app also includes a dhikr counter, a collection of duas, a zakat calculator, the Hijri calendar and Ramadan suhoor/iftar times with a fasting log.
Recited audio is not included yet. We will only ship a reciter we are properly licensed to distribute.
Premium, restoring and cancelling
Wird is free to use every day; the free version shows a small number of non-personalized ads, never during prayer or on the Qur’an. Premium is optional — it adds your full prayer history and themes, and removes ads.
- Restore a purchase — tap Restore Purchases on the upgrade screen while signed in with the same Apple ID you bought it with.
- Manage or cancel a subscription — subscriptions are billed by Apple, not by us, so they are managed at apps.apple.com/account/subscriptions (or iOS Settings → your name → Subscriptions). Cancelling there stops the next renewal; the current period runs to its end.
- Refunds are handled by Apple at reportaproblem.apple.com. We cannot issue them ourselves, but tell us if something went wrong — we want to know.
- "Lifetime" means the lifetime of the app, not your own lifetime.
Your data and deleting it
Your prayer log, streak, reading position, dhikr counts, fasting log, settings and app-lock selection live only on your device. Your location is used on-device to work out prayer times and the Qibla and is never sent anywhere. Deleting the app removes all of it — there is no account to close and nothing for us to erase on a server. The full detail is in the Privacy Policy.
One exception, and it is opt-in and off by default: if you turn on Show weather on Home, your approximate location is sent to Apple Weather to fetch conditions. Nothing else is sent and nothing is stored.
Reporting a bug
Email us with as much of this as you can — it usually saves a round trip:
- your iPhone or iPad model and iOS version;
- the Wird version (Settings, at the bottom);
- what you did, what you expected, and what happened instead;
- for a prayer-time problem: your city, your Method, Asr method and High latitude settings, and the time you expected;
- a screenshot, if it helps show it.